PIM implementation for Mölndal Energi

Mölndal Energi is an energy company owned by the city of Mölndal (Sweden). It provides 100% fossil-free energy, district heating and cooling, and energy services to residential and business customers.

Due to the large number of retail customers and contracts, Mölndal Energi needed to change its existing data management system. The solution to this challenge proved to be Pimcore. 

Tasks and objectives 

Mölndal Energi, due to the large amount of data stored and continuously processed, decided to look for an open-source master data platform to process product information. The system acts as a 'master data' or 'data warehouse', representing SSOT (single source of truth).   

The PIM system allows Mölndal Energi to master the core business objects:   

• customer information,  
• contract information (electricity, district heating, district cooling, microproduction),  
• service/utility,  
• invoices,  
• meter data.      

PIM is divided into so-called classes, which categorize/store Mölndal Energi's data. In addition, the system can create APIs for application connections.

The implementation of the PIM infrastructure allows the Client to optimize efficiency, minimize IT costs and improve customer service by being truly data-driven, as opposed to system-driven. 

Further development  

Mölndal Energi plans to develop the platform and the organization's information management model. An application based on the existing API will be developed in the future.  Among other things, Mölndal Energi will build a 360 app to speed up internal search on customer data, along with development of a redesigned logged in customer experience.

“We are delighted to collaborate with both Ideo Software and Pimcore in the implementation of this modern and sustainable digital platform. In addition to our commitment to always provide our customers with the best service and experience, MEAB also needs to master data services to adapt and grow, along with its partners and investors, in the constantly evolving digital environment.
I am very excited to establish MEAB as a digital power with the help of the amazing Ideo Software team and the Pimcore platform!"
Geza Csikasz, Senior IT Architect of Mölndal Energi AB

Benefits for the Client

• Data centralization: Pimcore serves as a single source of truth (SSOT), which means that all data is stored in one, easily accessible location. This simplifies data management and ensures consistency of information.
   
• Efficient management of key information: The PIM system enables efficient management of key business objects, such as customer information, contracts, services, invoices, and meter data. This results in better organization and availability of key data.
   
• Flexibility and scalability: By dividing data into classes, the PIM system provides flexibility and ease of scaling. Mölndal Energi can easily adapt the system to changing needs and growing data volumes.
   
• Integration with applications: The ability to create APIs for application connections opens the door to new opportunities for integration and automation, that can further increase operational efficiency.
   
• Future-proof solutions: The planned further development of the organization's information management platform and model, including the development of an application based on the existing API, demonstrates Mölndal Energi's commitment to continuous improvement and innovation.